Never Miss a Call.
It’s simply the most cost effective way of generating more business
NMCall is a multi-feature inbound call-handling switchboard module, that even incorporates our TWILIGHTCall service. It is designed as an upgrade to any existing single-line phone, PBX or Cloud system. All its components can be switched On or Off.
The Ultimate Accessory?
Use it to upgrade any existing system or to add a professional Switchboard to your home and/or mobile phones.
NMCall can even be linked to a single mobile phone. This unique feature allows even the smallest of businesses to have fully operational professional switchboards, making it unique in terms of flexibility and affordability. We even include 2 more lines for caller queuing. It has one prime objective – No Missed Calls!
“Hi and thank you for calling OUR BUSINESS. …..”
A “Virtual Receptionist” comes free with every NMCall module. This can be personalised with your own welcome messages, or you can use a pre-recorded welcome greeting! Your Virtual Reception greets every caller to give callers the comfort of knowing they’ve dialled the correct number. This means they are more likely to stay “on-hold” for longer, meaning fewer missed calls and higher caller satisfaction.
If you’re not available to take a call, your Virtual Receptionist then requests that they leave a message which is forwarded – immediately, by e-mail; allowing you to respond quickly.
A bespoke messaging service can easily cost £5,000 per annum, which is why so many businesses don’t use them – and miss callers. NMCall breaks the mould by giving you a service that’s affordable and works!
As an example when we added the service at an NHS facility, performance rocketed by 18%.
Virtual Receptionist is just one of many service modules that NMCall can bring to your business. Look at the list of standard options, then contact us to arrange a bespoke design for your own business
NMCall Service Modules
- Welcome messages that are caller-friendly
- Call Routing to pre-selected destinations
- Call Recording
- Mid-Call transfer
- Voice Mailboxes
- Out-of-Hours routing
- TwilightCall advanced options, including:
- Pre-install of nominated staff as Twilight agents
- Supply of secure web portal and app. to allocate, select/de-select active agent/s
- Caller queuing (2 extra lines provided FREE)
- Missed Call e-mail alerts
- Disaster Recovery
- Automated Bank-Holiday routing
It’s a win, win, versatile product that’s unique to CommerceCall.
Contact us today and well discuss how NMCall can help your business.